Shipping policy

Shipping

Where we ship: anywhere in the United States.

Cost: free standard shipping on every order, every item. No minimum.

Made-to-order prints (printed in Brooklyn)

Items marked “Made to order” are printed for you after you order. Printing takes 2–4 business days (custom mini figures need a preview first, see the product page). Then they ship by USPS from Brooklyn, NY, and usually arrive in 2–5 business days.

Items that ship from our suppliers

Some gifts, lamps, pens and printer parts ship directly from our supplier partners' warehouses. These usually arrive in 2–4 weeks. The expected time is shown on each product page.

Tracking

We email you a tracking number as soon as your order ships. Orders with items from different places may arrive in more than one package.

Lost or damaged packages

If your package hasn't arrived 10 days after the expected date, or arrives damaged, email info@3dnearyou.com with your order number and a photo, and we'll reprint, replace or refund it.

Pre-order 3D printing accessories

Items marked “Pre-order” (hotends, heater kits, socks, PTFE tube and other printer accessories) are on their way to our Brooklyn stock room and ship in about 2 weeks from your order. We only sell as many as we have on order, so your pre-order is reserved. If anything is delayed we email you right away and you can cancel for a full refund.